Help Desk
Free shipping on orders over $50

Sales and Shipping Policy


  • MINIMUM ORDER: All orders must meet a minimum of $50.00 excluding freight charges. Some items require a minimum quantity purchase. 
  • QUANTITY PRICING: All price breaks are based on stated quantities per style, per color. Styles and colors cannot be mixed to achieve quantity pricing.
  • SHIPPING: All orders are shipped Monday-Friday via FedEx FOB from California MO. Please allow 48-72 hours for processing of stock orders. Please allow three weeks for processing of custom orders. During peak times additional time may be required. Processing time does not include shipping time.
  • PAYMENT: We accept MasterCard, Visa, Discover/Novus and American Express credit cards for payment. Credit terms of net 15 days are available upon completion, verification and approval of a Zucker Feather Products' credit contract. A credit card is required to place an order using this online catalog unless credit terms have been established prior to placing the order. Accounts desiring credit terms of net 15 days should contact our sales office to request a credit contract to complete. No shipments will be made to past due accounts.
  • Please be advised: Using a debit card will place a “pre-authorization hold” for funds in your bank account before the final sale is processed. This is a common bank practice handling debit card transactions to ensure sufficient funds and account authenticity. This authorization will clear and release the funds back to your account (depending on your bank, usually within 48 – 72 hours, but can take up to 5 days). If you need help speeding up the process, you can contact the issuing bank of your debit card.
  • INSPECTION SERVICES: US Fish & Wildlife charges a $93 fee for inspection of all pheasant and ostrich feathers being exported from the United States. Inspections must be performed at a "Designated Port of Entry". USDA charges a $62 fee for a Health Export Certificate.
  • CUSTOM ORDERS: All custom orders must be received in writing, either by fax or mail. All custom orders must be prepaid before the order can be processed unless credit terms have been established prior to placing the order. For custom packaging or dyeing, please allow three weeks for processing. All custom orders are subject to 10% variance.
  • DISCLAIMER: Feathers are not colorfast. Zucker Feather Products' liability is limited to the value of the feathers sold. Due to fluctuations in international markets, all prices are subject to change at any time.